Plan suitable lessons using each learner's age, level, and group, then review the booking terms and keep one lead contact. Suggested times do not reserve places.
Quick answer
Choose a school, activity, and date, and say who should learn together. The family planner or available FASS assistant can compare suggested lessons and quotes. Complete the normal booking steps; group-size, age, ability, and provider-confirmation rules still apply.
Choose a lesson suitable for your party and follow the booking steps. A single booking can cover several learners within that lesson's limits.
On a school page with lesson-planning options, look for Plan lessons for your family and choose Open family planner. Select the activity and first lesson date, enter each learner's age and level for that activity, and choose who should learn together. The planner supports up to eight people. Check any saved learner details before using them for this trip.
When the FASS assistant is available, you can ask it to check the same kind of plan at a named school for up to eight learners in four lesson groups. Give the exact date, including the year, each learner's age and level, and whether they need separate lessons or should learn together. Labels such as “Adult 1” and “Child 1” are enough for planning; do not provide passwords, payment details, or sensitive health information in chat. General assistant consent and allowance rules still apply.
If you do not know a learner's level, say so. The school may need to confirm suitability; do not choose a higher level just to obtain a match.
Review the suggested school-local times, prices, lesson length, and questions. Prices can cover one person or the whole party, and one session or a course; the quoted total already covers the people and sessions stated. A quote required result needs the school to provide a price. Some times are typical suggestions rather than confirmed calendar availability. The assistant checks requested languages against the school's listing, which does not guarantee the language of the instructor assigned for your date.
Asking for a plan does not hold places, assign an instructor, or create a booking. A minimum-group condition may require school confirmation, and a course may need its remaining dates confirmed. Continue through the normal booking or request flow and review the current total and terms there. If no suitable option is shown, keep the stated ages, levels, and grouping when discussing alternatives with the school. If the assistant cannot check the plan, it should say so; use the normal family planner or contact the school. Real dated availability is not checked in demonstration mode.
Set Number of people, then complete Learners for each person. Enter their name and actual experience. Age is required when the lesson's published age restrictions need checking; follow the required fields shown.
Where available, use saved learner details or a managed child profile. Copying another learner's details is a shortcut, so check the result for each person. Do not copy an adult's level to a child just to complete the form.
Your lead-booker contact details remain separate from the learners. Check the email and phone: this is how the school reaches you about the booking.
Each lesson has its own age, minimum-level, and capacity rules. A family booking does not automatically arrange separate lessons for different abilities. Contact the school about splitting the party when needed.
Read whether the price is per person or per party, the chosen duration, and the total. A party below a group lesson's minimum may need a request and school confirmation. A request does not override the maximum capacity.
Online payment, deposits, and request-only options depend on the provider. See payments.
For a party that does not fit a published lesson, use the school's contact or group-request option, or post a brief. Scheduled group classes show remaining places. If full, a waitlist may be offered; joining it does not reserve or confirm a place. Follow any offer email and its deadline.
Where rental is available, review who needs it and the payment method shown. Some add-ons are payable at pickup; do not assume everything is included in the lesson payment.
After submitting, contact the school to add or remove people or correct learner details. See changing or cancelling a booking.
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