How do I claim an existing school profile?

How do I claim an existing school profile?

Use your existing FASS account, even if you first joined as a learner. You do not need to create an instructor profile to own or help manage a school.

Submit a claim

1. Open Claim your school [blocked], or use the claim action on the unclaimed school profile.
2. Search for the existing listing and check its name and resort before selecting it.
3. Sign in if needed; the selected school is retained in the return link.
4. Select your actual relationship: Owner / director, Manager or office staff, or the appropriate instructor route.
5. Provide the requested information, submit, and follow Your claim requests on the same page.

Owners request control of the listing. Approved manager or office-staff claims grant operational access rather than ownership. Instructors should use the instructor guidance instead of claiming the whole school as its owner.

Track the decision

The claim workspace shows status, feedback, and any available ownership-verification steps. Follow the current instructions and respond if more information is needed. Submitting a claim or matching a public email address does not by itself promise instant approval. Review times depend on the evidence and circumstances.

If approved, open the school workspace from the claim. The existing listing is retained; do not create a duplicate to work around a pending claim. If ownership is disputed or has changed, explain this to support and provide the requested evidence.

Claim approval is separate from the school's public verification and online-payment readiness. Continue with the school's verification and booking setup afterwards.

If your school is genuinely missing, use List your school [blocked].