Use Getting started for your saved setup tasks, walkthroughs and guides. Optional AI step explanations are separate from Ask FASS and do not change your account.
Quick answer
Open Getting started in your current dashboard, or View all steps on Today. Choose a task, use its action and save in the destination form. Helpful guides are free; a successful optional Get help with this step answer uses one AI credit.
Open Getting started in the dashboard you are using, or select View all steps in Your next step on Today. Choose the correct school or instructor profile first. Open the learner plan, school or independent-business plan, or instructor plan, according to your access.
Choose a task, follow its offered action, and save your changes in the destination form. The plan checks saved facts; opening a page or reading instructions does not finish a task. Show me how opens a relevant walkthrough where available. You can collapse the panel, skip a tour or return later without losing the plan.
| Status | What to do |
|---|---|
| Ready to do | Use the action shown and save in that form. |
| Awaiting review | Check the application for feedback and continue other available steps. Submission is not approval; do not repeatedly resubmit without a reason. |
| Owner action needed | Ask the school owner to complete the restricted task. A staff seat or teaching affiliation does not grant ownership. |
| Action needed first | Read the explanation and resolve the missing prerequisite. If the check failed to load, use Try again before assuming setup is incomplete. |
| Optional | Complete it if useful; it does not count as a required step. |
| Complete | The relevant setup fact is recorded. Publication, eligibility, availability and payment checks still apply separately. |
Independent-business tasks can open the linked instructor workspace for teaching-profile verification or availability. Check the selected profile after navigating. If the teaching-profile link is missing or ambiguous, follow the repair guidance instead of creating a duplicate profile.
Helpful guides and Read the guide provide instructions without AI consent or a credit charge. These remain the fallback when AI help is unavailable.
Where offered, select Get help with this step, choose Explain this step or What should I do next?, or enter a short question about that step, then select Send question. Optional AI explanations require sign-in, AI & Chatbot consent, enabled AI suggestions in your account, permitted workspace access and sufficient credits. Each successful answer uses 1 AI credit. This is separate from Ask FASS's live voice/text rates.
The configured AI provider receives your question, the step, published guide excerpts and minimal setup status. Do not include passwords, verification codes, children's details, private messages or medical information. Check the answer against its cited guides and your actual screen. Step help explains; it does not save edits, submit evidence, publish a lesson, make a booking or connect payments.
Check the account, workspace and selected profile, then read the task's status. An instructor may need Review dashboard modules to restore a hidden tool. Platform-disabled tools and permission restrictions cannot be unlocked through a tour. Resolve unsaved-form prompts before navigating. If Show me how cannot run, use the action or guide instead.
For a failed AI explanation, check consent, account preferences and credits, then try again when the missing prerequisite is resolved. You can keep working with the guides. If a saved task still appears wrong after refreshing, contact Support with the task title, workspace and error shown; omit private records and credentials.
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