Use the licence notice in your instructor dashboard to open Verification, submit renewed evidence, and follow the review status. A pending renewal does not extend the current approval's expiry.
Quick answer
Select Renew licence or Continue renewal in your instructor dashboard, complete the Verification application, and submit it for review. Check the recorded expiry and any restrictions shown.
Open your instructor dashboard and check the selected profile. Where a licence approval is recorded, the licence notice shows its expiry and the actions available for that profile.
Select Renew licence to open Verification. If a renewal is already started, the action may be Continue renewal or View renewal status. Complete the fields and evidence requested in the application, then submit it for review.
You can submit renewed evidence before the current approval expires. The current approval remains valid until its recorded expiry while the renewal is reviewed. Starting or submitting a renewal does not itself extend that date or mean the renewal is approved.
Read requests for more information and any rejection feedback, update the application where editing is offered, and submit the corrected evidence. A public registry lookup or AI screening result is not the final review decision.
For dated lessons, the recorded approved licence must cover the whole lesson through its end time, not just the date you make the booking. A licence that is valid today can therefore block a later booking or reassignment. Check the intended lesson date and end time, choose another eligible instructor or an earlier suitable date, or wait for renewed evidence to be approved. A pending renewal does not cover a gap after the previous approval expires.
Read the notice for the restrictions that actually apply. Depending on the profile and business, new bookings, new instructor assignments, or publication of new lessons can pause until current evidence is approved. Do not assume every profile has the same restriction.
Existing bookings are not automatically cancelled. Contact the school or affected learners to resolve any teaching or cover issue; the platform notice is not permission to teach contrary to local requirements. You can still access your account and the existing-booking or draft tools available to you.
If no expiry is recorded, ask Support to check the date shown on your evidence. If the status could not load, use Try again rather than treating missing status as approval.
Still need help with this article?
Send the article URL and the step that needs more explanation.