Use Grow → External booking for a school, or My profile → How students can book you for an instructor profile. External links require the paid add-on and applicable ownership, plan and URL checks; AI page matching is advisory.
Quick answer
Schools: Grow → External booking → Link to my own booking system. Instructor profiles: Account → My profile → How students can book you. Check add-on eligibility and price, save the correct URL, and review the live-link status.
FASS can send visitors to your existing booking page instead of its own checkout where your account has the required external-booking entitlement and the link passes the applicable checks. An external link is a redirect to another service, not a synchronisation of its bookings, payments, clients, or availability into FASS.
External booking is a paid add-on on top of an eligible paid plan. The current standard charge is €240 per year, displayed as €20 per month, plus applicable VAT. It is billed yearly, not monthly. Read the current checkout total, renewal information, and account eligibility before purchasing.
Do not rely on an old guide describing a free rollout. The add-on's active status, the saved URL, and any applicable ownership and safety requirements determine whether the external booking action is live. The dashboard explains missing requirements.
The page-content check tries to recognise your school and booking page. Its Verified, Checking, or Couldn't auto-verify result is advisory; it is separate from ownership, add-on entitlement, and URL-safety checks. An inconclusive AI result alone does not mean the link is disabled. Equally, a positive AI result does not bypass an inactive add-on or missing ownership requirement.
In the instructor dashboard, open Account → My profile and expand How students can book you. Choose Send students to my own booking page, review the external-booking add-on status, enter Your booking URL, and select Save Profile.
This changes the selected instructor profile's booking action. It is different from configuring the school listing's URL in Grow. Check the profile and business you actually want to change. The page offers FASS booking and contact-only alternatives as well.
The old instructions referring to a separate instructor Account → External Booking tab are outdated. Use the profile controls and the entitlement explanation shown for your account; creating a new account is not a way around an unavailable add-on.
When the external link is live, its booking action takes the visitor to the saved external destination. The booking agreement and payment then follow that service's flow. Changes in the external service do not automatically update FASS lesson, availability, or booking records.
The school editor shows recent click statistics where that panel is available, including its rolling 30-day human-click count and separately identified crawler or preview hits. This is referral traffic, not a count of completed bookings or revenue. The current school editor only displays that statistics strip after the page check is marked Verified.
For a school, update the URL with Save & validate. Use Remove link or change the booking mode if you want visitors to use another contact or booking route. In the instructor profile, change the booking method and save the profile.
If entitlement stops being live, a saved URL alone does not keep the external booking action active. Review the current account status and test the public result instead of assuming the redirect continues. Contact Support if a booking action points to the wrong business.
Keeping an external link and using FASS's booking widget are different arrangements. Choose the customer flow you intend, and keep your published information consistent with it.
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