School Owners1 min readLast updated

What is the Voice AI phone assistant (Dialora)?

There is currently no general school-dashboard setup for a live FASS Voice AI phone assistant. Use Messages, FAQs, and your published contact details for enquiries, and ask support about future availability.

Quick answer

There is currently no general school-dashboard setup for a live FASS Voice AI phone assistant. Use Messages, FAQs, and your published contact details for enquiries, and ask support about future availability.

What is the Voice AI phone assistant (Dialora)?

A live Voice AI telephone assistant is not currently available as a general school-dashboard feature. The old guide referred to a Dialora settings screen that is no longer present in the current application.

Do not depend on FASS to answer calls, send SMS booking links, transfer a caller, record transcripts, or provide after-hours telephone coverage.

What you can use now

  • Keep your school's telephone number, monitored email address, and website correct.
  • Answer common questions in School → FAQs.
  • Use Messages to handle enquiries and supported lesson offers.
  • Keep lesson details and booking options current so visitors understand whether they can pay online or send a request.

Contact Support [blocked] if you want to discuss telephone integrations. Availability, provider setup, consent requirements, and pricing would need confirmation before you rely on such a service; there is no announced launch date or included call allowance promised by this guide.

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