Parents2 min readLast updated

How does the parent dashboard work?

Manage child profiles, linked family accounts, bookings, and authorised progress from your learner dashboard.

Quick answer

Open /my-bookings?tab=parent-dashboard. Add a managed child without a login or link an existing child account through the invitation flow; review access permissions separately.

How does the parent dashboard work?

Open Family / Parent dashboard. It brings together the children and linked accounts you can access, your family's bookings, and recorded progress.

Add a child or link an account

  • Managed child profile: use Add a child for a child without their own account. Enter their name and, if useful, birth year and estimated ability. No child email or login is required.
  • Existing child account: use family account linking and send an invitation to their account email. The invited person must accept using the matching account. A pending invitation does not grant access.

When booking, select the intended child where the form offers saved learners. Check the actual learners on the booking; your own name stays in the lead-booker contact details.

See add or edit a managed child profile for the exact form, save confirmation and permission boundaries. A reviewed support guide can open Your children, but you complete and save any change yourself.

Follow lessons and progress

The dashboard can show upcoming lessons, lesson history, instructor feedback, and surveys for records you are authorised to view. A profile's estimated level is separate from instructor-assessed progress. Missing notes or progress do not mean the child failed a lesson; the school may not have recorded them yet.

Use the separate Family Day Plan to plan drop-offs and collections for confirmed lessons. Its adult labels are private planning notes, not school collection permissions or account invitations.

Sharing with another guardian

Use the family/progress access controls for the relevant child or account and review the permissions offered. Access depends on the accepted link or grant; being a family member does not automatically reveal every private message. Conversation invitations are managed separately in Messages.

Review and revoke access when it is no longer needed. Shared profiles may allow fewer editing or management actions than a profile you own.

Edit, remove, or erase

Edit a managed child's current profile when their details change. Remove profile and Erase child's data are different actions: removing a profile preserves lesson history, while erasure is a separate confirmation flow. Read the warning before proceeding.

For data access or deletion questions, use Data requests. For lesson changes or urgent questions, contact the school directly.

Was this article helpful?Your feedback helps us improve the Help Centre.

Still need help with this article?

Tell us what is missing.

Send the article URL and the step that needs more explanation.

Contact support