How do I set up deposits and pay-later?

How do I set up deposits and pay-later?

Paid plans add deposit, pay-later, and offline-payment entitlements to the online payment available on Starter. The lesson and provider settings still determine which choices appear in a particular booking.

Understand the choices

• Pay now collects the online amount shown in checkout.
• Deposit, where offered, collects the displayed portion online. Confirm the remaining amount and how the learner will settle it with your school.
• Request only / pay later takes no card payment at submission. Treat the recorded request and its confirmation state as shown; do not tell the learner it is a paid booking.
• Offline payment records a payment handled by your school, such as cash or bank transfer.

Open Money → Payments and the relevant lesson settings to review the controls available to your school. Do not promise a fixed-amount deposit, a configurable due-date schedule, or automatic saved-card balance collection unless the current form explicitly supports it.

Communicate before acceptance

Check the total, amount due now, outstanding balance, currency, and applicable cancellation terms. Put any direct-payment arrangement in the offer or communication with the learner.

An online deposit is charged on your school's Stripe account. FASS commission applies to the amount processed through the platform; money settled directly with you is not automatically collected by FASS.

Refunds

The automated booking-refund path returns the captured online payment in full after the school approves the request. An unpaid balance has nothing to refund. For a partial card refund or a payment collected outside FASS, check with support or handle it through the appropriate payment system before promising a result.

School verification and Stripe readiness still apply to online collection, regardless of plan.