School Owners2 min readLast updated

School Owners FAQ

Common questions from ski school owners about managing their listing.

How do I list my school?

You can either claim an existing listing or submit a new one. Visit the Schools Directory, search for your school, and click "Claim This School". If your school isn't listed, click "List Your School" to submit a new listing.

Is there a fee to list my school?

A basic listing is free. To access online booking, instructor management, and other premium features, you'll need a subscription plan.

How do I receive payments from bookings?

Set up Stripe Connect from your dashboard. This allows payments to flow directly to your bank account when students book lessons.

Can I manage multiple locations?

Yes, Enterprise plan subscribers can manage multiple school locations from a single dashboard.

How do I respond to reviews?

Go to Dashboard > Reviews. You can respond to any review left by a student. Professional, helpful responses show potential students that you care about feedback.

Can I embed the booking system on my website?

Yes! Go to Dashboard > Lessons and click "Get Embed Code". Copy the iframe code and paste it into your website's HTML.

How do I add instructors?

Go to Dashboard > Instructors and click "Add Instructor". Fill in their details, qualifications, and availability.

What happens if I need to cancel a lesson?

You can cancel bookings from your dashboard. The student will be notified automatically. Follow your stated cancellation policy regarding refunds.

How do I get more visibility?

  • Complete your profile with photos and detailed descriptions
  • Encourage students to leave reviews
  • Consider a sponsored listing for premium placement
  • Publish blog posts to boost your SEO
  • Keep your availability up to date
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