Question 1

What is Find a Ski School?

Accepted Answer

Find a Ski School is the world's largest independent directory of ski and snowboard schools. We help skiers and snowboarders of all levels discover, compare, and book lessons at schools across the globe. Whether you're a first-timer or an advanced rider, our AI-powered tools match you with the perfect school for your needs.

Question 2

Is Find a Ski School connected to SkiBro or Maison Sport?

Accepted Answer

No. Find a Ski School is a completely independent platform. We are not affiliated with, connected to, or owned by SkiBro, Maison Sport, or any other booking platform. We have our own unique approach to connecting skiers with schools, including our own booking system and payment processing.

Question 3

How is Find a Ski School different from other platforms?

Accepted Answer

Find a Ski School was built by ski instructors, for ski instructors. Unlike marketplace platforms that take large commissions from every booking, we offer transparent subscription pricing for schools with no hidden fees. Our AI-powered matching technology helps skiers find the right school based on their specific needs, not just who pays the most for placement.

Question 4

Is Find a Ski School free to use for skiers?

Accepted Answer

Yes! Browsing schools, using our AI School Finder, reading reviews, and comparing schools is completely free for skiers and snowboarders. You only pay when you book a lesson, and the price you see is the price the school sets — we don't add any markup or booking fees for students.

Question 5

What countries and resorts do you cover?

Accepted Answer

We cover ski schools in over 30 countries across Europe, North America, Asia, and Oceania. Our directory includes schools at major resorts in France, Austria, Switzerland, Italy, Germany, the United States, Canada, Japan, and many more. We're constantly adding new schools and resorts.

Question 6

How does the AI School Finder work?

Accepted Answer

Our AI School Finder asks you a few questions about your skiing experience, preferences, group size, budget, and desired resort. It then analyzes our entire database to recommend the best-matching schools, explaining why each one is a good fit. It's like having a knowledgeable local friend who knows every school in the resort.

Question 7

Can I compare schools side by side?

Accepted Answer

Yes! Our Compare Schools feature lets you select up to 3 schools and view them side by side. You can compare activities offered, price ranges, languages spoken, certifications, ratings, and more — making it easy to choose the right school for your needs.

Question 8

How do I know if a school is legitimate?

Accepted Answer

Schools on our platform display their certifications (BASI, ESF, ISIA, etc.), verified reviews from real students, and detailed profiles. Schools that have claimed and verified their profiles display a verification badge. We also show instructor qualifications and certification details where available.

Question 9

Can I search by activity type?

Accepted Answer

Absolutely. You can filter schools by activity including skiing, snowboarding, telemark, cross-country, off-piste, freestyle, adaptive skiing, and more. Many schools offer multiple activities, so you can find one place that covers your whole group's needs.

Question 10

What if I can't find a school at my resort?

Accepted Answer

If your resort isn't listed yet, try our AI School Finder — it can suggest nearby alternatives. You can also contact us and we'll do our best to add schools in your area. If you're a school owner at an unlisted resort, you can list your school for free.

Question 11

How do I book a lesson?

Accepted Answer

Find a school you like, click 'Book Now', and fill in your details including dates, group size, ability level, and any special requirements. Schools that have enabled online booking will confirm your booking directly. For others, your enquiry is sent to the school who will get back to you.

Question 12

Is my payment secure?

Accepted Answer

Yes. All payments are processed through Stripe, one of the world's most trusted payment processors. We never see or store your full card details. Your payment information is encrypted and handled entirely by Stripe's PCI-compliant infrastructure.

Question 13

What is the cancellation policy?

Accepted Answer

Cancellation policies vary by school. Each school sets their own policy, which is displayed on their profile and during the booking process. Common policies include free cancellation up to 48-72 hours before the lesson, with partial refunds for later cancellations. Always check the specific school's policy before booking.

Question 14

Can I book for a group?

Accepted Answer

Yes! When booking, you can specify the number of participants. Many schools offer both private lessons (just your group) and group lessons (mixed with other students). Private lessons give you dedicated instructor attention, while group lessons are more affordable.

Question 15

Do I need to create an account to book?

Accepted Answer

While you can browse schools without an account, you'll need to create a free account to book lessons. This lets you track your bookings, save favorites, receive booking confirmations, and access your lesson history and progress tracking.

Question 16

How do I list my school on Find a Ski School?

Accepted Answer

You can list your school for free! Simply click 'List Your School' and fill in your school's details. Your basic listing includes your school name, location, activities, and contact information. Premium plans unlock additional features like online booking, analytics, and featured placement.

Question 17

How much does it cost to list my school?

Accepted Answer

Basic listings are free forever. Our premium plans start from affordable monthly rates and include features like online booking management, instructor scheduling, analytics, and promotional tools. Visit our Pricing page for current rates and to find the plan that fits your school.

Question 18

What is the booking software?

Accepted Answer

Our built-in booking software lets you manage lesson bookings, instructor schedules, student information, and payments all in one place. It includes features like automated email confirmations, calendar management, instructor assignment, and student progress tracking — no separate software needed.

Question 19

How do I claim an existing profile?

Accepted Answer

If your school is already listed (we've pre-populated many schools from public data), you can claim your profile by clicking 'Claim Your Profile' and verifying your ownership. Once verified, you'll have full control over your school's information, photos, and settings.

Question 20

How does payment processing work for schools?

Accepted Answer

Schools receive payments directly through Stripe. You connect your own Stripe account, and payments from students go directly to you. Find a Ski School does not hold your funds or add hidden fees to student payments. Our revenue comes from subscription plans, not commissions on bookings.

Question 21

Can I manage multiple schools?

Accepted Answer

Yes! Our platform supports multi-school management. You can manage multiple school profiles from a single dashboard, with separate analytics, instructor rosters, and booking calendars for each location.

Question 22

What instructor certifications do you recognize?

Accepted Answer

We recognize all major international ski instructor certifications including BASI (British), ESF (French), ISIA (International), CSIA (Canadian), PSIA-AASI (American), ÖSV (Austrian), Swiss Snowsports, and many more. Schools can display their instructors' certification levels on their profiles.

Question 23

Can I request a specific instructor?

Accepted Answer

Many schools allow you to request a specific instructor when booking. Check the school's profile to see their instructor roster and availability. If a specific instructor isn't available, the school will assign someone with similar qualifications and experience.

Question 24

Are independent instructors listed too?

Accepted Answer

Yes! Independent instructors can create their own profiles on Find a Ski School. Whether you're a solo instructor or run a small operation, you can list your services, manage bookings, and build your reputation through reviews.

Question 25

How does the review system work?

Accepted Answer

After completing a lesson, students can leave a review rating the school on multiple criteria. Reviews are verified to ensure authenticity — only students who have booked through the platform can leave reviews. This helps maintain honest, trustworthy feedback.

Question 26

Can school owners respond to reviews?

Accepted Answer

Yes! School owners can respond to reviews from their dashboard. We encourage constructive dialogue between schools and students. Responding to reviews shows potential customers that you care about feedback and student experience.

Question 27

What if I receive an unfair review?

Accepted Answer

If you believe a review violates our guidelines (contains false information, personal attacks, or spam), you can flag it for review. Our team will investigate and take appropriate action. We aim to keep reviews fair and constructive for both schools and students.

Question 28

How do I create an account?

Accepted Answer

Click 'Sign In' in the top navigation and follow the prompts. You can create an account using your email address. Account creation is free and gives you access to booking, favorites, progress tracking, and lesson notes.

Question 29

How is my data protected?

Accepted Answer

We take data protection seriously. All personal data is encrypted, payments are processed through Stripe's secure infrastructure, and we comply with GDPR regulations. We never sell your personal information to third parties. See our Privacy Policy for full details.

Question 30

Can I delete my account?

Accepted Answer

Yes. You can request account deletion through your Account Settings or by contacting us. We'll remove your personal data in accordance with GDPR requirements. Note that anonymized review data may be retained to maintain the integrity of school ratings.

How Can We Help?

General

Finding a School

Booking Lessons

For School Owners

Instructors

Reviews & Ratings

Account & Privacy

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