Booking & Payments

Skiers & Learners

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How are payments handled?

Online card payments use Stripe Checkout. Find a Ski School creates the charge, and Stripe Connect transfers the provider's share to its connected account after the stated commission.

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How do I add my lesson to my calendar?

On the booking confirmation page or any lesson in your dashboard, tap Add to Calendar. Google Calendar and Outlook open with the event pre-filled, or you can download an ICS file that works with Apple Calendar and any other calendar app.

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How do I book a ski lesson?

Find a school or instructor, tap Book, walk through the booking flow — lesson details, date and time, about you, participants, contact details — and pay (or request the lesson without paying). No booking fees, ever.

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How do I book for a group or family?

One booking covers your whole party — set the number of people, fill in a short profile for each person (name, age, level, special requirements), and pay once for everyone. The school sees every participant's details so they can place each person in the right lesson.

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How do I change or cancel a booking?

Open your dashboard, find the upcoming lesson, and tap Cancel. The provider's policy determines any refund. When the provider approves an online-payment refund, Find a Ski School executes it through Stripe.

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What is the pre-arrival questionnaire, and do I have to fill it in?

A short form some schools send after booking — experience level, piste comfort, goals, language preference, equipment details, and (optional) medical information. Filling it in ahead of time means less paperwork on the mountain.

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