Booking & Payments

School Owners

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How do group lesson capacity and waitlists work?

Set a group class’s capacity, monitor its roster, and use its waitlist actions when full. Offering a place and marking a participant accepted are separate from payment and confirmation.

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How do I connect Stripe and receive payments?

Set up a Stripe account of your own from the Payments tab. Every online card payment is a charge on that account, and Find a Ski School's commission is collected from it as a Stripe application fee. Paid plans unlock deposits, pay-later and offline payments.

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How do I embed the booking widget on my own website?

Paid plans can embed the FASS booking experience on their own site. Use Grow → Embed widget or WordPress plugin, preview the configuration, and keep connection tokens out of public messages.

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How do I handle cancellations and the waitlist?

When a student requests cancellation, review it against your published policy. If you approve an online-payment refund, Find a Ski School issues it on your own Stripe account. The vacated slot can then be offered to the waitlist.

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How do I manage equipment rentals as a school?

Set up rental categories, individual items with barcode tracking, packages, and duration-based pricing rules. Students add rentals to their lesson booking or rent standalone; staff scan barcodes for check-out and check-in. The system tracks inventory, maintenance, and revenue.

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How do I manage group lessons and multi-day programmes?

Use Lessons for scheduled group classes and programmes, review rosters and capacity, and distinguish an enrolment or request from a paid confirmed booking.

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How do I set my currency and take international payments?

Each school works in one currency, chosen from twelve supported options and defaulting to euros. International students can browse prices converted to their own currency for reference, and a booking is charged through Stripe in the currency that lesson is priced in — their card issuer handles any conversion on their side.

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How do I set up deposits and pay-later?

Paid plans support additional payment options. Check the options actually offered for the selected lesson; request-only submissions take no payment and require the school to follow up.

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How does the booking software work?

FASS offers online booking where the provider and payment setup are ready; otherwise the form sends a lesson request. Check the booking label, payment status, and instructor assignment separately.

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