Account & Communication

Everyone

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Change your own sign-in email in Account security, verify the new address, and complete the existing account security check.

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Upload or remove your personal photo from the Basic Info section of your learner account.

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Keep platform help requests and replies together in Support. Reply emails link back to the relevant ticket.

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Create a learner account, verify your email, and sign in. The same login can later be used to manage a school or instructor profile.

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Invite a parent, guardian or family member in Family & linked accounts, check the access direction, and remove a link through the normal confirmation controls.

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Manage optional email categories, message frequency and push notifications from your notification preferences. Essential account and booking emails stay separate.

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Use account privacy controls and the data-request form to manage your data. Account deletion includes a 14-day cancellation window.

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Request a reset email from Sign in, set a new password using its link, then sign in again.

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Manage authenticator-app or email verification, recovery codes, and active sessions from Account security.

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Edit your personal details or skiing profile in Account and save the changes before leaving.

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Use the light/dark toggle, measurement controls, accessibility panel, and keyboard shortcuts. Preferences are saved on your device.

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Use the inbox for provider conversations, saved messages, replies, groups, and lesson offers, with separate controls for AI context and reporting.

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Verify the address used to register, request a fresh link, and get help with missing or expired verification emails.

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FASS is a directory and booking software platform for finding providers, arranging lessons, and following your learning.

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Find a Ski School is a directory and booking software platform. We connect you with independent ski schools and instructors. The booking is an agreement between you and the school — we're not a party to it.

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The site is currently published in English, with further site languages planned. Lessons themselves are taught in many languages — every school and instructor lists their teaching languages, and you can filter by them.

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