Your data is yours to take out: bookings, external lessons, team schedules, and payroll all export to CSV, bookings also export to iCal, and payroll reports can be emailed on a schedule. Imports are narrower — instructor schedules import from CSV, but there's no bulk booking import from other systems yet.
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Add an existing FASS account from My Schools → Team and access. Choose booking, lesson-planning, assignment, or profile permissions, or use a saved role; an instructor profile is not required.
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Use 'Invite from another school' in Instructor Management to bring an existing FASS instructor onto your team. They'll get a notification, accept, and start appearing on your school's listing — keeping their existing profile at their primary school. You can upload a custom photo for them in your school's uniform without affecting how they look elsewhere.
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Use the Issue certificate action in the lesson-progress workflow, check the recipient and achievement, and issue a school certificate. Public verification confirms the recorded award; the PDF is separately access-controlled.
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Use Team → Instructors for teaching profiles and invitations. Use Team and access for office permissions. Matching helps identify suitable instructors; review availability and eligibility before assigning.
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Use Messages for conversations with parents and guardians. The old Parent Communications portal has been replaced; lesson notes and learner progress remain in their own records.
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School operating hours and instructor availability are separate. Keep both current, record time off, and review conflicts before confirming bookings or instructor assignments.
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Use School → Policies, FAQs, and Meeting locations to maintain customer information. Review AI drafts and lesson links, then check the public page and booking flow.
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Use Today → Calendar for bookings and Team → Team calendar for instructor schedules. CSV imports create availability entries; they do not import paid bookings or publish a new lesson catalogue.
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Open Team → Payroll & hours, set hourly rates with effective dates, choose the reporting period, resolve missing-rate warnings, and export CSV for your payroll process.
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Use Lessons → Student progress for account-linked learners and Lesson notes for teaching records. Review sharing permissions; not every note is visible to every future instructor.
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Use School → Email for wording, branding, previews, test emails, and delivery analytics. Recipient preferences are separate, and administrators retain access to editable platform templates.
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When you add a second instructor to an account that started as an independent instructor, your listing automatically switches to a ski school. Find a Ski School updates the directory category for you, your URL stays the same, and you keep all your reviews, bookings and history.
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The school dashboard groups daily work under Today, Lessons, Team, School, Pricing, Money, and Grow. Select the right school and use tool search or pinned shortcuts to reach frequent tasks.
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